1. Introduction
At Victory Moving Solutions, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and communications. By using our website, you agree to the terms outlined in this Privacy Policy.
2. Types of Information Collected
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Physical address
- Moving details (e.g., moving date, location, items)
- Payment information (processed securely through third-party services)
3. How Information is Collected
We collect customer data through the following methods:
- Online forms: Information provided when filling out a contact or booking form.
- Direct communication: Details shared via phone, email, or live chat.
- Cookies: Non-personal data collected through cookies to improve website functionality and user experience.
4. Purpose of Data Collection
The information we collect is used for the following purposes:
- To process and confirm bookings for moving services.
- To provide accurate estimates and customized services.
- To communicate updates, promotions, or changes to our services.
- To improve our website and services through analytics and customer feedback.
5. Data Security Measures
We implement robust security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular monitoring of our systems for vulnerabilities and potential threats.
- Restricted access to personal information, granted only to authorized personnel.
Despite these measures, no system is entirely secure, and we encourage you to contact us immediately if you suspect unauthorized access to your data.
6. Data Sharing
Victory Moving Solutions does not sell or share your personal information, including SMS or phone numbers, with third parties for marketing purposes. Your data may be shared with trusted third-party service providers only under the following circumstances:
- To facilitate payment processing.
- To comply with legal obligations or respond to lawful requests.
These third parties are required to adhere to strict confidentiality agreements and use your data only for the purposes outlined above.
7. User Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Update: Correct or update your personal information.
- Delete: Request the deletion of your personal data, subject to applicable legal requirements.
To exercise these rights, please contact us using the details provided below.
8. SMS Terms & Conditions
SMS Terms & Conditions:
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at victorymovingsolutions.com
Visit Privacy Policy and Terms of Service.
9. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Victory Moving Solutions
Email: [email protected]
Phone: +1 (239) 763-6099